Note that online refunds are provided for the product only and do not include reimbursement for any shipping already paid. If return postage is not paid by the customer within 14 days of the customer being notified of their return inspection outcome, the product will be considered abandoned and we will dispose of it. It is an expectation that our customers advise us of any issues relating to their order prior to returning the product to us for consideration.Īny returns deemed non-complaint with the above conditions will consequently not be eligible for a refund or exchange and will be held at our warehouse until such time as the customer returns to collect their product or pays to have the product re-shipped. The request for return is within 30 days from the date of purchase or collectionĪll returns will be carefully inspected by our staff upon receipt into our warehouse to ensure the above conditions are met, prior to approving an online refund.We will happily provide a refund or store credit for products purchased online, subject to the following conditions: The request for return or exchange is within 30 days from the date of purchase or collectionĪll returns will be carefully inspected by our staff to ensure the above conditions are met, prior to approving an in-store refund or exchange and it is an expectation that our customers advise us of any issues relating to their order prior to returning the product to us for consideration.Īny returns deemed non-complaint with the above conditions will consequently not be eligible for a refund or exchange.Proof of Purchase accompanies the returned product.The products being returned are in sealed, unused and re-sellable condition.We will happily provide an exchange, refund or store credit for products purchased in-store, subject to the following conditions:
Please see below for further details.Īll orders are subject to our Terms of Sale as specified in our Terms of Service.ģ0 DAYS from date of delivery or collection. We offer return or exchange for most full-price and sale products.
0 kommentar(er)
